Privacy Policy
Last Updated: August 14, 2025
Who We Are: Tokverse (“we,” “us,” or “our”) provides TikTok Shop management and related marketing services. This Privacy Policy describes how we collect, use, share, and protect your information when you visit our website, engage our services, or communicate with us.
Scope: This policy applies to our website, service pages, contact forms, subscriptions, and any other interactions you have with Tokverse online or offline.
Information We Collect: We may collect personal information you provide (such as name, email, business details, billing information), usage data (IP address, device/browser, pages viewed, referring URLs), and marketing data (campaign interactions, preferences).
How We Use Information: We use your information to provide and improve services, process payments, respond to inquiries, personalize content, perform analytics, enforce terms, comply with law, and communicate updates or offers you may find relevant.
Legal Bases (EEA/UK users): We process data based on consent, contract necessity, legitimate interests (e.g., improving services and security), and legal obligations.
Cookies & Tracking: We use cookies and similar technologies to remember preferences, analyze traffic, and measure campaign performance. You can control cookies via your browser settings; disabling some cookies may affect site functionality.
Analytics & Tools: We may use analytics platforms to understand site performance and user behavior. These tools collect pseudonymous data such as page views, session duration, and events to help us optimize your experience.
Payments: If you purchase a subscription or service, payment processing is handled by third-party processors. We do not store full payment card details; processors handle that data under their own security and compliance standards.
Sharing Information: We may share data with service providers (hosting, analytics, support, payments), professional advisors, and as required by law. We do not sell your personal information.
International Transfers: Your information may be processed in countries with different data protection laws. We use appropriate safeguards (such as standard contractual clauses) where required.
Data Retention: We keep information only as long as necessary for the purposes described, to comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights: Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing, and to data portability. You may also withdraw consent where processing is based on consent.
Marketing Choices: You can opt out of marketing emails at any time by using the unsubscribe link or contacting us. We will still send essential service or transactional messages.
Children’s Privacy: Our services are not directed to children under 13 (or 16 in some regions). We do not knowingly collect data from children. If you believe a child has provided data, contact us to remove it.
Security: We implement technical and organizational measures to protect information, but no method of transmission or storage is completely secure.
Third-Party Links: Our website may link to third-party sites or platforms. We are not responsible for their content or privacy practices. Review their policies before providing personal data.
Changes to This Policy: We may update this policy from time to time. Material changes will be posted on this page with an updated “Last Updated” date.
Contact Us: For questions or privacy requests, contact us at: privacy@thetokverse.com. If applicable in your region, you may also have the right to lodge a complaint with your supervisory authority.